Welfare/Support/Assistance Resources

Please review the list of resources. If you're unable to locate what you're seeking, please navigate to the contact page and send us a message.

Resources for the Gold Coast, Click here.

     National Services: - Mental Health

• Kids Helpline | Phone Counselling Service | 1800 55 1800

• 24/7 Crisis Support call LifeLine on 131144

• Beyond Blue website (Urgent Mental Health Support Service)

• Family Relationship Advice Line (1800 050 321)

• Mental health treatment plans: By having a mental health treatment plan, you can avail yourself of up to 10 sessions with a mental health professional per calendar year. If your general practitioner refers you to a counselor who offers bulk billing, you will not be required to make any payment.

  If your matter is urgent you can call QLife — FREE telephone/webchat counselling and referral service for LGBTIQ+ individuals: call 1800 184 527 (3pm to midnight daily) or chat online qlife.org.au.

• LGBT+ Resources

  
  

• Visit our dedicated page for a comprehensive range of LGBTIQ+ resources.
  
  Emergency Financial Assistance and Other Resources

  
  

• Centrelink Crisis Payment
  

• Bond Loan and Rental Grants
  

• Good Money
  

• Home Equity Access Scheme
  
  

• Job hunting
  

• Sample Letter Generator (Credit, Debt & Banking)

• National Debt Hotline (Information about Debtors Petition and Bankruptcy) 1800 007 007.

• Request a free copy of your credit report.

• Credit Repair Services

• Urgent help with money

Remember, if you or anyone you know is feeling distress at any time, there are some helpful contacts listed below for you:  

DV Connect 1800 811 811

1800RESPECT 1800 737 732 National sexual assault, domestic violence counselling service

13 YARN (13 92 76), 24/7 national crisis line support for Aboriginal and Torres Strait Islander people  

Lifeline on 13 11 14  or Lifeline Text 0477 13 11 14  (24 hours a day, 7 days a week)

Lifeline web chat is available 24 hours a day 7 days a week  - https://www.lifeline.org.au/crisis-chat/  

Kids Helpline – 1800 55 1800 https://kidshelpline.com.au  - Available anytime  

Beyond Blue – 1300 22 4636 https://beyondblue.org.au  - available 24 hours a day 7 days a week 

Immediate danger or in crisis and need support

If anyone’s life is in immediate danger, call 000 or visit a hospital emergency department.

If you’re in crisis and need support, call Lifeline on 13 11 14. They’re open 24 hours a day, 7 days a week.